Blog

Done done

When your team swings into action, make sure everyone agrees on what done looks like.

Blog

Are we nearly there yet?

Don't just tell them you'll get there soon. Make the journey clear and engaging, make it visual.

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Aaannnnddd... ACTION!

Once the sale has been completed, and the action begins, just how action packed is it in your agency?

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A little bit famous

Building a team of people who are a little bit famous in their specialist subject is a great way to move your agency up the value ladder.

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Portfolio careers

If boxy job titles aren't what the agency needs, or the talent wants, how about we ditch them?

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The people pipeline

Recruiting and retaining talent is one of the top issues agencies face at any time, but at the moment it's particularly hard work.

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Choose your crop

What exactly is it that you sell? And what is it you won't sell?

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All the way to the top

A key part of the founder 'stepping up' as the agency grows is becoming stakeholder-level in relationships with clients.

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The client-agency zipper

In every client relationship, picture the give and take of each side meeting like a zipper — each must connect with an opposite part.

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A sales machine

If the agency is to grow calmly and healthily, it's vital that sales is something the business as a whole is designed to do, rather than any one person.

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Let's get back to basics

AgencyOps defines the 5 core areas in an agency — to help you focus on designing, reviewing and refining them.

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The big spiral

One of the frustrations I hear frequently from founders is that running an agency feels like going round in circles.

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Summer Reflections: Travelling

How could you 'travel' more in your role as founder?

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Summer Reflections: Champagne moments

Thinking back over the last 12 months, what have been the big 'champagne moments' in your agency?

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Summer Reflections: Leaving it all behind

What will be the legacy of your agency and your leadership?

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Summer Reflections: Juice bar

As the agency grows it's important to find other ways to maximise use of your creative talents.

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Summer Reflections: Out of sight

Out of sight, out of mind — that's the aim.

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The summer snowman

Your brain comes up with its very best creations when you are so relaxed and happy that you feel like you are floating on air.

Get your Agency Espresso

Get your Agency Espresso