As the boss, your role is to lead and facilitate open, frank and safe conversations about issues. To challenge excuses. To steer the team towards accepting reality.
Part of being a boss is keeping the business, and yourself, pointed towards the difficult things that need fixing, and actually doing something about them
How much pruning of potential opportunities is needed in your agency? This year it's more important than ever to cut back on distractions and focus on what matters most.
Great leaders grow confidence in the people around them, like a gardener grows plants — through careful nurture and attention to all the conditions it needs to thrive.