Leadership

Agency Espresso

Bossing it: A culture of accountability

To make consistent progress, there needs to be a commitment to deliver on promises.

Agency Espresso

Bossing it: Decisions, decisions

Design your agency to be able to make decisions, and then don't meddle.

Agency Espresso

Bossing it: Learning from crime

Instead of trying to motivate people into being happy, ensure they have a good motive to take the right actions.

Agency Espresso

Bossing it: Training is the boss's job

You should extensively train your leadership team, and probably the next level down too.

Agency Espresso

Bossing it: What you get done today doesn't matter

Getting away from this daily busy-ness, this task fixation, is one of the difficult transitions on becoming a boss.

Agency Espresso

Bossing it: Acceptance & action

As the boss, your role is to facilitate open, frank and safe conversations about issues.

Agency Espresso

Bossing it: Avoiding avoidance

Part of being a boss is keeping the business, and yourself, pointed towards the difficult things that need fixing

Agency Espresso

Bossing it

Being a boss doesn't have to mean the bad things many of us will have experienced in our pre-agency life. It is possible to be a boss in a positive way.

Agency Espresso

You're the centre of a circle, not the top of a triangle

Breaking out of the hierarchy of the triangular organisational chart, without falling into anarchy.

Agency Espresso

The owner with two brains

Only having one of these modes of thinking is a recipe for trouble.