The playbook is built around two core frameworks from Convivio:

  • SPARK — the AgencyOps framework
    Get the day to day work of your agency running calmly and healthily, freeing up your time and attention to focus on leadership.
  • FLAME — the Agency Leadership framework
    Work at a higher altitude in your agency, proactively designing the business.

You can also browse the Playbook by the stages of the Agency Lifecycle, or your roles as CEO, Director and Owner.