Once a year the agency owners should meet up for a day to think and talk about the business.

For owners who work in the agency, this is a chance to think with the owners 'hat' on, and see the business from this different perspective. For external owners, it's a chance to catch up with the CEO and the details of the company in-depth.

As well as the annual retreat, you may also choose to have shorter owners meetings at other times of the year.

In addition to the day you work together, stay overnight and eat together — and maybe even have a day of nice activities together too. Go on, treat yourselves a little.