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High altitude
These briefings are designed to help you review a broad area of the agency at a high level.
There are 10 briefings in total, and we recommend that you cycle through each one over the course of 10 board meetings in a year.
There will be lower level issues identified from these reviews that the board can then delve deeper into in a future meeting (perhaps using one of the in-depth briefings).
In this section
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Sales review
In this session the board will explore how the agency does sales and how well that is working, in order to highlight and advise on improvements that can be made.
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People review
A high-level review of the People aspect of AgencyOps.
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Action review
To review the way the agency acts for clients, identify ideas for next improvements, and ensure the agency continues to grow its effectiveness and distinctiveness.
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Results review
In this board session, members will review how the agency sets desired results, then monitors and steers progress towards them.
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Knowledge review
Review the way that knowledge is managed in the agency, identifying problems to fix and areas to advance to the next level.
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Liberation review
Being aware of centralisation of control, and growing bureaucracy, and freeing people up to do their best work.
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Momentum review
To review the 'engine' of business within the agency, to maximise it's ability to remove thinking and doing on everyday activities from key people — so minimising the agency's reliance on individuals.
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Evolution review
In this session the board will review the framework for handling innovation and change in the agency, explore current innovation projects, and provide insight on how to improve the way the agency evolves itself.