When the team have reached workload capacity or you recognise you have a skill or role gap in the business, you may need to recruit new people to join your agency.
When recruiting new people to the team there's a number of things to do, from working out the profile of the person you'd like to recruit or role you need to fill, to advertising a position, asking for and reviewing CVs, conducting interviews, and finally appointing someone.
But as we summarise in the introduction to healthy recruitment, agencies often fall into a recruitment process by default, doing what they think they ought to do, or what they've experienced from large organisations as a recruit — and it's a flawed approach.
So we've conducted research to design a healthy recruitment process for agencies.
Here you can find a guide to the healthy recruitment workflow, with links to the details for the key steps in the process.