Thinking back over the last 12 months, what have been the big 'champagne moments' in your agency?

The client wins, successful project deliveries, marketing hits, new hires, staff promotions, new services, brilliant strategic moves — or just those days when you realised everything fitted into place and worked perfectly.

What made that success happen?

What could make it reliably repeatable?

Raise a glass of something you enjoy to yourself and your team at some point this week to celebrate those moments, and spend a bit of time working out how to make those achievements normal.

Have a great week,