All the way to the top Blog All the way to the top A key part of the founder 'stepping up' as the agency grows is becoming stakeholder-level in relationships with clients.
The client-agency zipper Blog The client-agency zipper In every client relationship, picture the give and take of each side meeting like a zipper — each must connect with an opposite part.
A sales machine Blog A sales machine If the agency is to grow calmly and healthily, it's vital that sales is something the business as a whole is designed to do, rather than any one person.
Let's get back to basics Blog Let's get back to basics AgencyOps defines the 5 core areas in an agency — to help you focus on designing, reviewing and refining them.
The big spiral Blog The big spiral One of the frustrations I hear frequently from founders is that running an agency feels like going round in circles.
Summer Reflections: Travelling Blog Summer Reflections: Travelling How could you 'travel' more in your role as founder?
Summer Reflections: Champagne moments Blog Summer Reflections: Champagne moments Thinking back over the last 12 months, what have been the big 'champagne moments' in your agency?
Summer Reflections: Leaving it all behind Blog Summer Reflections: Leaving it all behind What will be the legacy of your agency and your leadership?
Summer Reflections: Juice bar Blog Summer Reflections: Juice bar As the agency grows it's important to find other ways to maximise use of your creative talents.
Summer Reflections: Out of sight Blog Summer Reflections: Out of sight Out of sight, out of mind — that's the aim.
The summer snowman Blog The summer snowman Your brain comes up with its very best creations when you are so relaxed and happy that you feel like you are floating on air.
Meeting Room B Blog Meeting Room B Being an effective founder demands thinking time. You are doing your job better if you find the time and place that enables you to think best.
Choose your wheels Blog Choose your wheels When the terrain gets rough, it doesn't make the journey impossible.
Accepting gravity Blog Accepting gravity Once you can reach the same acceptance of these natural forces in your agency as you have with gravity, it'll change your life as a founder.
Will it make the boat go faster? Blog Will it make the boat go faster? How simply could you state your strategy? What could be the key questions that your team use to measure daily decisions against the strategy?
The power of a mission Blog The power of a mission Now that we've refined and selected our ideas to work on, it's time to gather round and get them done.
Make some noise Blog Make some noise How to make some noise and sense of occasion around the current ideas in progress in your agency.