Blog

All the way to the top

A key part of the founder 'stepping up' as the agency grows is becoming stakeholder-level in relationships with clients.

Blog

The client-agency zipper

In every client relationship, picture the give and take of each side meeting like a zipper — each must connect with an opposite part.

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A sales machine

If the agency is to grow calmly and healthily, it's vital that sales is something the business as a whole is designed to do, rather than any one person.

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Let's get back to basics

AgencyOps defines the 5 core areas in an agency — to help you focus on designing, reviewing and refining them.

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The big spiral

One of the frustrations I hear frequently from founders is that running an agency feels like going round in circles.

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Summer Reflections: Travelling

How could you 'travel' more in your role as founder?

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Summer Reflections: Champagne moments

Thinking back over the last 12 months, what have been the big 'champagne moments' in your agency?

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Summer Reflections: Leaving it all behind

What will be the legacy of your agency and your leadership?

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Summer Reflections: Juice bar

As the agency grows it's important to find other ways to maximise use of your creative talents.

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Summer Reflections: Out of sight

Out of sight, out of mind — that's the aim.

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The summer snowman

Your brain comes up with its very best creations when you are so relaxed and happy that you feel like you are floating on air.

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Meeting Room B

Being an effective founder demands thinking time. You are doing your job better if you find the time and place that enables you to think best.

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Choose your wheels

When the terrain gets rough, it doesn't make the journey impossible.

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Accepting gravity

Once you can reach the same acceptance of these natural forces in your agency as you have with gravity, it'll change your life as a founder.

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Starting signals

How do you tend to start your work day?

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Will it make the boat go faster?

How simply could you state your strategy? What could be the key questions that your team use to measure daily decisions against the strategy?

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The power of a mission

Now that we've refined and selected our ideas to work on, it's time to gather round and get them done.

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Make some noise

How to make some noise and sense of occasion around the current ideas in progress in your agency.

Get your Agency Espresso

Get your Agency Espresso