7 posts in Toolkit

Agency Valuation

Having a rough internal estimate of agency valuation can be a very useful metric for discussion at Owner and Board level in the business. It's even useful if you plan never to sell.
Agency Playbook

Journey mapping

The idea is to draw out the journey the target audience has with your agency, from beginning to end. This could be for prospects, clients, recruitment candidates, staff, freelancers, and so on.

Problem scouting

In the earlier stages of the agency lifecycle you pretty much have to deal with problems as they come up, but from the Smarten-up phase onwards you have to get ahead of things more.