Ensuring the right people and information are connected, and everyone understands where they fit in the bigger picture and what part they play. Part of the FLAME framework for Agency Leadership.

Agency Playbook

Agency Owners Retreat

Once a year the agency owners should meet up for a day to think and talk about the business.

Agency Playbook

Agency Owners Mandate

Once a year the owners agree a set of guidelines to provide to the CEO about their expectations and wishes for the business.

Agency Playbook

Motivations

Motivation is absolutely core to the business, and the motivations of each agency's team should be expressly stated and discussed.

Agency Playbook

Behaviours

A clear statement about how everyone in the agency wants to behave, and be seen to behave, day after day.

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Two of the senior Convivio team take on a limited number of board roles.

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Alignment

Agency Owners Retreat

Agency Owners Mandate

Motivations

Behaviours

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