A deep dive into everything it takes be both a compassionate leader and deliver high performance.

Agency Playbook

Measuring staff engagement

Gain a more objective view on the business that can help to see the trends over time.

Agency Playbook

One-to-Ones: supporting your team

The most important part of your work as a leader is to support your team in their work and in their professional life as a whole.

Agency Playbook

Notes: Giving and receiving feedback

Giving feedback well is a vital part of any leadership role. But it's also really important that you're able to share your plans and ideas and consult on them — soliciting feedback from key people or the entire organisation.

Agency Playbook

Employing people across borders

As agencies grow, or simply try to find specialist talent, there is often a wish to hire somebody who happens to be based in another country.

Agency Playbook

Covid-safe Workplaces

What is needed so you can return to office work as a team safely and effectively?

Agency Playbook

Dilemmas: Should I really hire this person?

If you're asking this question, even just quietly in the back of your mind, there's probably a good underlying cause that needs to be examined.

Agency Playbook

CPD sprints & check-ins

To make things more manageable you split the year of CPD into four quarters, and work on them as CPD sprints

Agency Playbook

CPD annual retrospective

The retrospective is a time to assess what went well, what could be improved, and what could be committed to doing in the next year.

Agency Playbook

CPD annual review

An opportunity to show what has been accomplished in a year of continuing professional development.

Agency Playbook

CPD annual planning

Evaluate the mission and create a backlog of professional development tasks for the coming year.

Agency Playbook

Professional Development

Learning and development in agencies is often ad-hoc, so we've developed a lightweight but more structured approach you can use.

Agency Playbook

Healthy Recruitment process

A guide to the healthy recruitment workflow, with links to the details for the key steps in the process.

Find out more

and get tailor-made support

Two of the senior Convivio team take on a limited number of board roles.

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Get in touch

Managing People

Measuring staff engagement

One-to-Ones: supporting your team

Notes: Giving and receiving feedback

Employing people across borders

Covid-safe Workplaces

Dilemmas: Should I really hire this person?

CPD sprints & check-ins

CPD annual retrospective

CPD annual review

CPD annual planning

Professional Development

Healthy Recruitment process

Wondering how to implement this?

Bring this expertise to your board